Elite Plumbers

Emergency plumbing service replacing expensive lead-gen sites with owned traffic.

Trades / plumbing Doubled direct leads from Google while halving spend on third-party listings.
Elite Plumbers main project photo
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The challenge

They were paying per-lead fees to directories and wanted direct enquiries they controlled.

What we did

Built focused landing pages, set up Local Services Ads and tightened tracking so ad spend followed real calls.

Lead volume

2x direct enquiries from Google

Cost per lead

-38% vs directory spend

Response time

<10 minutes during peak hours

Services delivered

Landing page build Google Local Services Ads Conversion tracking Reputation management

The brief

Elite Plumbers relied on lead marketplaces that took a fee for every job. They wanted more control and a way to capture high-intent searches like “emergency plumber near me.”

What we delivered

  • High-intent landing pages with trust signals and emergency CTAs
  • Local Services Ads with service areas, licences and review sync
  • Call tracking to tie ad spend to booked jobs
  • Review follow-up emails to keep the Local Services Ads badge active

Outcome

The team now owns the leads and can scale spend when the calendar allows. Calls come straight through instead of via third-party apps, and the owner can see which campaigns bring profitable jobs.

“We finally know which calls come from Google, and we're not handing over a cut to lead sites.”

Sonia, owner at Elite Plumbers

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